Last updated: August 2026 — James Wilson, Jockracing

Responsible Gaming

At Jock Racing, we are committed to promoting safe and responsible gaming practices. Our platform is designed to provide entertainment while prioritizing the wellbeing of our players. This page outlines important information about responsible gaming, available tools, and support resources.

What is Responsible Gaming?

Responsible gaming refers to a set of practices and policies designed to protect players from the harms of gambling. It encompasses:

• Playing within your means and setting personal limits
• Understanding the odds and house edge of all games
• Treating gambling as entertainment, not as a way to earn money
• Never chasing losses or betting more than you can afford to lose
• Taking regular breaks and maintaining a healthy balance in life

Responsible gaming is a shared responsibility between players, operators, and support organizations.

Warning Signs of Problem Gambling

If you or someone you know exhibits any of the following signs, it may indicate a gambling problem:

• Spending more time or money on gambling than intended
• Feeling anxious or irritable when not gambling
• Gambling to escape problems or emotional stress
• Lying to friends or family about gambling activities
• Neglecting work, school, family, or personal relationships
• Borrowing money to finance gambling
• Failed attempts to control or reduce gambling
• Experiencing financial difficulties due to gambling losses

If you recognize any of these warning signs, please seek help immediately.

Player Protection Tools

Deposit Limits

Jock Racing allows you to set daily, weekly, or monthly deposit limits on your account. These limits restrict the amount of money you can deposit within a specified period, helping you control your spending and maintain a budget. You can adjust these limits through your account settings at any time.

Self-Exclusion Program

Our self-exclusion tool allows you to voluntarily exclude yourself from gaming activities for a period of your choosing—ranging from several days to several years. During the self-exclusion period, you will be unable to access your account or place any bets. Once initiated, self-exclusion cannot be reversed until the agreed period has elapsed.

To activate self-exclusion, contact our customer support team or access the responsible gaming section of your account.

Age Restriction Policy

Jock Racing is strictly for players aged 18 and above. We implement rigorous age verification procedures to ensure that minors cannot access our platform. It is illegal for anyone under 18 to gamble online in Malaysia. Parents and guardians are encouraged to monitor their children's internet usage and educate them about the risks of gambling.

Support and Helpline Numbers

If you need professional support for gambling-related issues, the following organizations offer free, confidential assistance:

• GamCare – Phone: +44 (0) 808 8020 133 – Online chat available at www.gamcare.org.uk
• BeGambleAware – Information and support at www.begambleaware.org
• Gamblers Anonymous – Phone: +44 (0) 20 7384 3040 – Peer support meetings and resources

These organizations provide confidential support for problem gambling and can assist you in developing a recovery plan.

Our Commitment

At Jock Racing, we are dedicated to maintaining a safe gaming environment. We encourage all players to gamble responsibly and to make informed decisions. If you have questions about responsible gaming or our available tools, our customer support team is available to assist you 24/7.

Remember: Gambling should be fun. If it stops being fun, it is time to seek help.